Telephone: +44 (0)20 89965061 | Email: kelly@klpr.biz

KLPR @ WORK news, thought and inspiration

‘QEF Apprentice Challenge’ takes over charity shops in Surrey

‘QEF Apprentice Challenge’ takes over charity shops in Surrey

Disability charity Queen Elizabeth’s Foundation for Disabled People (QEF) are launching the ‘QEF Apprentice Challenge’ this week, in partnership with OmniServ; one of the UK’s leading airline and airport assistance services providers.  In the style of the popular BBC One programme The Apprentice, 6 teams…

Continue reading →

Blackjack Promotions invests in new Centre of Excellence near London Heathrow

Blackjack Promotions invests in new Centre of Excellence near London Heathrow

Travel retail staffing and experiential specialist Blackjack Promotions is investing in a new ‘Centre of Excellence’ that will serve as a training and meeting hub for staff, clients and brands. It is part of a 15,000sq ft development near London Heathrow Airport. The training and…

Continue reading →

Stansted airport partners with OmniServ to trial Wheellator mobility solution

Stansted airport partners with OmniServ to trial Wheellator mobility solution

OmniServ has partnered with London Stansted airport to trial the Wheellator, a mobility solution for passengers with low to medium level mobility issues. The product is a cross between a wheeled walking frame and a light-weight wheelchair and allows passengers to regain some independence. It was…

Continue reading →

Delivering Quality Customer Service to Disabled Passengers

Delivering Quality Customer Service to Disabled Passengers

Samantha Saunders, Head of Innovation & Regulatory Compliance at OmniServ shares the first of five special insights for Customer Service Week. Insight: Knowing your customer and how to deliver to them At OmniServ, we deliver a wide range of services to a diverse group of…

Continue reading →

Turn Gen Z Amazon delivery frustrations to your advantage

Turn Gen Z Amazon delivery frustrations to your advantage

A recent survey revealed that the ecommerce giant is struggling to generate loyalty among the newest generation of shoppers, Generation Z (Gen Z). Conor McGrath, head of UK Clients at parcelLab, looks at Gen Z Amazon frustrations and how other retailers can gain from it….

Continue reading →

OmniServ becomes a PurpleSpace Strategic Partner to drive recognition of disabled employees

OmniServ becomes a PurpleSpace Strategic Partner to drive recognition of disabled employees

OmniServ, a provider of assistance for disabled air passengers in the UK, has signed on as a Founding Strategic Partner of PurpleSpace, a professional development hub for disabled employee network and resource group leaders, disability champions and allies. Established in 2015, PurpleSpace grew out of…

Continue reading →

Ryanair’s Stansted initiative working

Ryanair’s Stansted initiative working

In 2018, Ryanair identified an opportunity to improve its ground handling operations at its biggest airport, Stansted. The low cost carrier subsequently put the contract out to tender. After an extensive review, Ryanair selected OmniServ, the European arm of global airport and airline services supplier,…

Continue reading →

OmniServ Enhances Staff Training Capabilities with David Wheeler Appointment

OmniServ Enhances Staff Training Capabilities with David Wheeler Appointment

Seasoned Learning & Development Manager joins UK’s leading airline and airport assistance services provider to enhance training programs. OmniServ has appointed David Wheeler as Head of Learning & Development, as part of the company’s continued focus on staff training and learning & development. With 20…

Continue reading →

Blackjack Promotions to sponsor The Frontier Awards 2019

Blackjack Promotions to sponsor The Frontier Awards 2019

One of the highest profile events in the travel retail calendar, The Frontier Awards, will this year be sponsored by  staffing, travel retail and experiential specialists, Blackjack Promotions. Run by the sector’s leading news magazine DFNI, The Frontier Awards celebrate the best of innovation and creativity…

Continue reading →

UK airports become more friendly to people with autism

UK airports become more friendly to people with autism

As the head of innovation & regulatory compliance at OmniServ, the UK’s biggest provider of assistance to disabled passengers, Samantha Saunders is well positioned to comment on why we all benefit from the adaptation of our surroundings and working practices to help people with autism. …

Continue reading →

Page 1 of 60 1 2 3 4 5 ... Last →