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KLPR @ WORK news, thought and inspiration - page 2

Post-purchase comms will be key to Poundland’s new online delivery success

Post-purchase comms will be key to Poundland’s new online delivery success

Given the massive impact of coronavirus in the world of retail, it comes as no surprise that discount chain Poundland is planning to trial a new online delivery service next year as part of its ‘biggest ever transformation’. We’ve seen first-hand how important online delivery has been…

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Life through COVID-19: The 5 C’s to getting people flying again

Life through COVID-19: The 5 C’s to getting people flying again

“So, what do you do for a living?” “I work at the airports.” “Oh, well it must be a very quiet time for you at the moment…” This is a scenario I’m sure many industry peers and colleagues, like me working in the aviation sector,…

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parcelLab marks 5th anniversary by announcing raft of new hires as part of its expansion strategy

parcelLab marks 5th anniversary by announcing raft of new hires as part of its expansion strategy

parcelLab, the post-purchase and operations experience specialist founded in Germany in 2015, has almost doubled its headcount with a raft of new hires to support its expansion efforts both in the UK and globally. The announcement, which comes on the same day as parcelLab celebrates its 5th anniversary, is a…

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Why Travel Retail has got to go ‘Back to Basics’

Why Travel Retail has got to go ‘Back to Basics’

As much as I would love to be able to gaze into my magic crystal ball and predict that in a month’s time everything in the world will be back to “normal”, we all know that can never happen. In fact, if crystal balls were…

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The race is on to find the digital sweet spot in travel retail… but it’s still far from the finish line

The race is on to find the digital sweet spot in travel retail… but it’s still far from the finish line

There’s no denying that digital emerged as the “lockdown hero”. How would we have gotten through three months of being confined to our homes without our weekly Zoom business meeting to stay connected with colleagues, the daily dose of celebrity couples performing skits on TikTok…

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ABM Aviation launches ‘Email Us For Confidence’ initiative on the back of new ‘COVID-19: Flying with a disability’ survey by Josh Wintersgill

ABM Aviation launches ‘Email Us For Confidence’ initiative on the back of new ‘COVID-19: Flying with a disability’ survey by Josh Wintersgill

On the back of a recent ‘COVID-19: Flying with a disability’ survey, ABM Aviation has partnered with disabled entrepreneur Josh Wintersgill, inventor of the easyTravelseat, to explore a range of opportunities in aviation and transport that reflect the flying habits and opinions of disabled passengers…

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Keep calm and communicate

Keep calm and communicate

parcelLab’s Head of UK and Nordic Clients Conor McGrath surveys the ever-shifting retail landscape, who might be hit hardest by the COVID-19 crisis, and what all brands can do to lower stress levels and maintain loyalty among their customer base. Now we’re in the thick…

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Video: Blackjack’s Centre for Excellence

Video: Blackjack’s Centre for Excellence

Blackjack’s Centre for Excellence is now fully open as the video shows. The news beneath it is from the first major client event hosted there. Blackjack (a division of ABM) has hosted 18 liquor brands in their recently opened Centre of Excellence in Drayton. The…

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International Women’s Day 2020: How ABM Aviation UK’s female leaders are working to increase equality in their world

International Women’s Day 2020: How ABM Aviation UK’s female leaders are working to increase equality in their world

EachforEqual is a message close to the heart of ABM Aviation’s female leaders – not only have they seen the industry open up for women over the course of their careers, but in their day-to-day work they are driven by the pursuit of making air…

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Reflecting on OmniServ’s commitment to elevating team members and passengers with disabilities

Reflecting on OmniServ’s commitment to elevating team members and passengers with disabilities

Samantha Saunders, Head of Innovation and Regulatory Compliance at OmniServ, discusses how diversity and accessibility is driving improvements across the organisation Last year saw the company step up its involvement with a number of charities and advocacy organisations to help better understand and continue to…

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