If COVID-19 taught us anything about shopping habits in the UK, it’s that consumers didn’t let the closure of high street stores stop them from spending money. The e-commerce boom that we saw during the three month lockdown put extra pressure on online shops to…
Given the massive impact of coronavirus in the world of retail, it comes as no surprise that discount chain Poundland is planning to trial a new online delivery service next year as part of its ‘biggest ever transformation’. We’ve seen first-hand how important online delivery has been…
“So, what do you do for a living?” “I work at the airports.” “Oh, well it must be a very quiet time for you at the moment…” This is a scenario I’m sure many industry peers and colleagues, like me working in the aviation sector,…
parcelLab, the post-purchase and operations experience specialist founded in Germany in 2015, has almost doubled its headcount with a raft of new hires to support its expansion efforts both in the UK and globally. The announcement, which comes on the same day as parcelLab celebrates its 5th anniversary, is a…
As much as I would love to be able to gaze into my magic crystal ball and predict that in a month’s time everything in the world will be back to “normal”, we all know that can never happen. In fact, if crystal balls were…
There’s no denying that digital emerged as the “lockdown hero”. How would we have gotten through three months of being confined to our homes without our weekly Zoom business meeting to stay connected with colleagues, the daily dose of celebrity couples performing skits on TikTok…
On the back of a recent ‘COVID-19: Flying with a disability’ survey, ABM Aviation has partnered with disabled entrepreneur Josh Wintersgill, inventor of the easyTravelseat, to explore a range of opportunities in aviation and transport that reflect the flying habits and opinions of disabled passengers…
According to a report from Boston Consulting Group delivered at the Tax Free World Association (TFWA) Asia Pacific Conference in Singapore in May, the travel retail market has tripled in size since 2002. However, the rate at which passengers are spending has slowed the past…
James Rix, CEO of 21st Century marketing agency group Crowdify, has helped some of the world’s biggest online on-demand services companies, and a growing number of e-commerce start-ups, find their audiences – and he has some advice for Jeff Bezos as Amazon expands its physical…
Awareness of the Volkswagen e-Golf has leapt by 17% overtaking that of its competitors, such as Tesla and the Nissan Leaf, following a recent advertising campaign by TI Media. Meanwhile, purchase consideration grew by 22%, while those unlikely to buy the e-Golf fell by 7%. The aim of…